frequently asked questions

Facecard represents the perfect union of pharmaceutical-grade ingredients and luxury skincare. Our formulas feature unique innovations like triple-weight hyaluronic acid technology, 72-hour moisture-lock systems, and advanced delivery methods not found in typical skincare products.

Our core collection is designed to work harmoniously for all skin types. Start with our hero product, the Hydrating B5 Gel, as your foundation for hydrated, healthy skin. Add targeted treatments like our Eye Firming Treatment or Cryo Cooling Mask based on your specific concerns.

Absolutely! Our B5 Gel is engineered to enhance your entire skincare routine. Apply to clean skin before other serums or moisturizers. Its lightweight formula absorbs instantly without pilling.

For optimal results, apply morning and evening to clean skin. The formula is gentle enough for twice-daily use while powerful enough to deliver 72-hour hydration.

You’ll experience immediate cooling and de-puffing effects within minutes of application. For optimal results, use 2-3 times weekly as part of your skincare routine.

Allow 15-20 minutes for the full cryo-therapy experience. You’ll feel an immediate cooling sensation as the active ingredients penetrate.

Yes! Our nano-gold technology and targeted peptides work together to brighten, de-puff, and revitalize the entire eye area.

While our Eye Firming Treatment is gentle enough for extended wear, we recommend the suggested 15-20 minute treatment time for optimal results.

Our unique formula provides up to 72 hours of continuous hydration. For best results, reapply throughout the day as desired.

Yes! The non-sticky formula creates the perfect base for any lip color while providing continuous hydration.

We offer a 30-day satisfaction guarantee on all products. If you’re not completely satisfied, contact our customer care team for a full refund.

Store all products at room temperature. For an enhanced experience, try keeping your Cryo Cooling Mask and Eye Firming Treatment in the refrigerator.

Absolutely. We never test on animals and are committed to ethical beauty practices.

Yes! All Facecard products are thoughtfully designed with the modern lifestyle in mind. Our entire collection comes in TSA-compliant sizes (3.4 oz/100ml or less), making them perfect for your carry-on. For current TSA liquid regulations, visit: https://www.tsa.gov/travel/security-screening/liquids-rule

Pro Travel Tips:

• Store your Cryo Cooling Mask in the hotel mini-fridge for an extra-refreshing post-flight treatment
• Pack your Eye Firming Treatment for instant revival after long flights
• Keep the Lip Restore Balm in your personal item for continuous hydration during travel
• The Hydrating B5 Gel is perfect for combating airplane cabin dryness

Our travel-friendly sizes and spill-proof packaging ensure you never have to compromise on your skincare routine, no matter where life takes you. All products feature secure, lockable pumps or sealed packaging for worry-free packing.